We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position, you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues) and the external customers.
As a customer service representative, you are the first point of contact for your own customer base. You will gradually build up this customer base after your induction period. You will process the customer (order) requests and actively liaise with the planning department and customers to ensure that the operational performance runs as smoothly as possible. Careful administrative recording will also be part of the job, as well as preparing the invoices. You know better than anyone how to communicate with various customers and build up a valuable relationship. You strive for continuous improvement by thinking ahead and thinking along with the customer as much as possible.
Your profileAt least 5 years customer-oriented experience (B2B)Demonstrable experience in logisticsExcellent command of the English and Spanish language. French would be a big plusProactive and good communication skillsOur core values Passion, Expertise, Ambition, and Innovation are right up your streetDeveloping yourself in a challenging positionThis is Van den BoschDynamic, young, and international teamsPlenty of room for development and growthLeading the way together through innovation and digitisationAre you the customer service representative we are looking for? Get in touch with our HR & Administration Officer Joana Garcia and share your motivation and CV. Acquisition in response to this vacancy is not appreciated.
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