Ofertas de empleo Customer Service Representative (Dutch) On Site WA02 Salario: de 22€ por año Publicada: 06.11.2024. Actual hasta: 22.11.2024 Customer Service Representative (Dutch) On Site WA02, Barcelona Experience the power of a game-changing career. Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (On Site), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more. What you will do in this role Take incoming customer calls (via telephone, email, and chats) and solve users' demands. Support technical inquiries and manage incidents of the client's product, car electrical chargers. Proactively update customers with status and resolution progress. Escalate potential service issues to appropriate level. Achieve an excellent customer satisfaction level. Your qualifications Proficient or bilingual in Dutch with an advanced level of English. Customer care skills - ability to listen to and understand the customers' needs. Can take ownership of, and progress calls to resolution or escalate calls to resolution. What's in it for you Full-time 39 hours/week Indefinite contract: Mon to Fri 9 am to 6 pm (must be available for possible schedule changes). Salary 22.000 euros gross/year + up to 2.000 euros gross/year in bonus. Central location in Barcelona. Bring-a-friend (referral) bonus opportunities. Full paid training on the company and the project you'll be working on. Career development programs and specialized courses. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice." Concentrix is an equal opportunity employer. We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. #J-18808-Ljbffr