.Job Description Experience the power of a game-changing career Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions in over 70 countries. If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site) , you will be part of our team of game-changers who are powering the brands of the future in tech. Career growth and personal development This is a great opportunity to experience the power of what's next and develop "friends for life." We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. What you will do in this role As a Customer Service Representative in our team, you will: Handle calls through CRM agent portal Create quotations and orders via SAP system Expedite and communicate expected delivery times to customers Offer basic product advice to individual customer needs (at least catalogue knowledge) Provide first level technical assistance to help customers identify their requirements for products and services Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: Have a proficient or bilingual level of Czech and advanced English; Slovak is a plus! Are at least a high school graduate Have an interest in the technical field and a willingness to stay in the project for at least 2 years Are customer-oriented, have excellent communication skills, and have a commercial attitude Have a business mindset to engage better with your contacts Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply. What's in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: Full-time 39 hours/week permanent contract: Monday to Friday from 7:30 to 16:30 Salary: 18,400 euros gross/year Great office location in Barcelona Friends hunting (referral) bonus Full paid training about the company and the project you will be working on Career development program and specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive