Are you passionate about the luxury and beauty world? Would you like to develop your management skills and business vision at the world's leader of luxury goods?We are seeking talented individuals who are eager to craft their future with a dynamic team that embraces every challenge and opportunity for growth.If you want to conquer the world of training, we're excited to welcome you on board!ORGANISATIONAL STRUCTURE / DEPENDENCYReporting to Customer Service Coordinator.MAIN DUTIESAssist the customer service team with administrative needs.Manage reception of orders, record orders in the system, and manage returns.Follow up with and resolve claims between the Commercial Team and the Customer Service department.Ensure a high level of customer satisfaction by following through with customer inquiries.Resolve routine customer issues independently, escalating queries and concerns to managers as appropriate.SKILLSEnthusiastic, proactive, and a team player.Methodical with strong management skills.Organizational skills and attention to detail.Sensitivity to the luxury and beauty sector.LVMH Beauty Iberia believes in every person's unique talent and celebrates all singularities. Therefore, we foster diversity and inclusion from our recruitment process and are committed to promoting equal opportunities to create an integrative working environment.PROFILE NEEDEDMAIN STUDIES: Bachelor's degree in Business Administration, Management, or related field. Master's degree in International Trade, Supply Chain, or related field is considered a plus.LANGUAGES: Spanish & English (Fluent C1). French and/or other languages are considered a plus.IT TOOLS: Proficiency in Microsoft Office (Excel). SAP is a plus.EXPERIENCE: Previous professional experience in customer service or supply chain department will be considered a plus.OTHER: Possibility of signing an agreement with a university for at least 6 months, full-time.
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