Customer Service In Barcelona (Polish Speaker) - [Gd222]

Our client, a luxury automotive brand, is looking for customer care agents to provide customers with the highest quality service. We are seeking someone with previous experience in luxury customer service or the hotel industry.

As the first point of contact for our clients' customers, you will be a true brand ambassador. Interested in learning more? Apply now and let's discuss the position in more detail.

Please only apply if you are already based in Barcelona.

Your future company:An innovative luxury automotive brand that is currently creating an in-house Customer Interaction Center. They have offices worldwide to cater to the needs of their international clientele.

The Customer Service department in Barcelona will focus on various European markets and consist of a very international team.

What's in it for you?Starting date: 03.07.2024Being part of the creation of the Customer Interaction Center of one of the world's leading luxury automotive brandsCompetitive salaryPossibility to partially work from home after the initial training monthsWorking in a dynamic and inclusive work environment Your responsibilities and impact as a Customer Service Representative will be:Be the friendly and empathetic first point of contact for customers by representing the company professionallyContribute to the growth of the Customer Interaction Center by bringing fresh ideasUse your communication skills to resolve customer issues and maintain a good relationshipMost importantly: ensure that every customer walks away with a smile to reflect the company's quality standards Skills, qualifications, and interests you need to succeed in this role:Native level of Polish with a proficient level of EnglishPrevious experience in luxury customer service or the hotel industryAlready based in BarcelonaExcellent verbal and written communication skillsAble to quickly understand customers' needs and empathize with themStructured and well-organized way of workingExperience working in the automotive industry is a plus
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