Customer Service Executive Con Portugués

Detalles de la oferta

The Customer Service Representative will execute Order to Cash Processing in the Area and Countries according to Global and Regional Sales Operations strategy. She/he is responsible for fulfilling Customers (Retailers) service level agreements and KPIs execution across the Area/Countries in alignment with Sales Telephone customer service + CRM registration and management.
Responsibilities include:
Management of customer complaints to find the root cause and lead with the different responsible parties for the implementation of corrective actions.Management of customer master data (creation, deletion, and modification of sold to and ship to).Documenting area processes (e.g., return process for defective and missing merchandise, approval matrix, reasons, claim lead times from invoice date, claim entry in CRM, etc.).Order Entry Support: Serve as a backup for order processing tasks.Standardizing communication channels with our internal and external customers.Implementation of process improvements for returns, standardizing processes, and reporting.Education required:
University degree preferably in Business Administration or related field preferred.
Experience:
Previous experience in customer service or related roles is highly valued.
En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas.

#J-18808-Ljbffr


Salario Nominal: A convenir

Fuente: Jobleads

Requisitos

Vigilante De Seguridad

A continuación detallamos las funciones y requisitos habituales para este tipo de puesto:Funciones:Control de accesos, rondas y tareas de vigilancia en gener...


Securitas - Barcelona

Publicado a month ago

Customer Support Specialist, Spanish Speaker (W/ Relocation Package)

We're looking for Spanish speaking Customer Service Advisors to join our client's team in the beautiful Greece! What you'll do: Provide the highest level of ...


Jl Talent Partners - Barcelona

Publicado a month ago

Customer Service Manager

Description Your RoleWe are seeking a Customer Service Manager for the Specialty Direct Distribution area in Spain, Italy, and France (pet shops, vets, garde...


Affinity - Barcelona

Publicado a month ago

Customer Service Agent For Ihg (Dutch/Flemish Speaker)

Do you have a passion for the travel and tourism industry? Do you like travelling and want everything to run smoothly? In this job you can make the customer'...


Blu Selection - Barcelona

Publicado a month ago

Built at: 2024-12-15T12:43:14.989Z