Are you passionate about numbers? Do you strive for perfection while solving a puzzle? Then why not join us at Radisson Hotel Group!
Our Front Desk team is made up of dynamic professionals who balance their love for numbers with a commitment to providing a hospitality experience that exceeds expectations, creating memorable moments for our guests and colleagues. As a Customer Services team member, you'll join a team passionate about delivering exceptional service, where we believe anything is possible—while having fun along the way!
Interested? Then why not say Yes I Can!? We’re looking for passionate people like you!
The Role of the Customer Services:
Our Customer Service is part of the "behind-the-scenes" group that makes our services outstanding. The main responsibilities are:
Handling and resolving administrative issues with customers Managing and controlling payments and revenue Providing administrative support for the implementation of new technologies Overseeing invoicing and payments Ensuring compliance with procedures according to internal audits All our employees act as ambassadors of our company, reflecting our culture and values. All work is conducted in line with Radisson's corporate policies, procedures, service concepts, and local requirements and regulations.
As a Customer Service team member, you’ll join a team eager to deliver incredible service.
Qualities of our Customer Services:
Proficiency in SAP operating system IT skills Fluent English is essential (German and other languages are a plus) A positive, open personality Ability to find creative solutions and offer recommendations Experience in administrative support tasks Quick adaptability to changes in the business environment Personal integrity and the ability to work in a high-excellence environment What We Offer:
Our goal is to be as great a place to work as we are to stay. That’s why we offer a competitive package of compensation and benefits, including:
Special rates for team members, friends, and family staying at our hotels We take our cultural belief "We grow talent, talent grows us" seriously. With us, you’ll benefit from a wide range of development opportunities supporting your learning and growth from day one. This includes an individual development plan and unlimited access to over 20,000 learning modules and programs through Radisson Academy. Daily participation in Responsible Business alongside our team members at the hotel and in the local communities where we work to create shared value, better futures, and a better planet for all. Fantastic opportunities for career progression The Radisson Hotel Group portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and Prizeotel, all under the commercial umbrella brand, Radisson Hotels.
Become part of the world of Moment Makers—we can’t wait to meet you!
Radisson Blu Resort & Spa, Gran Canaria Mogán
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