Customer Service Agent (Native German) - Ryr-718

About Us
Job SummaryThe main responsibility is to receive calls from the company clients to provide appointments, commercial information, resolution of doubts, or any other management that has been established by Sitel and the company.
Primary Job ResponsibilitiesEnsure that all communication with the customer meets established quality standards.Provide appointments, commercial information, and resolution of doubts.Ensure that everything is correctly registered in the CRM system to process the information.Identify the needs and provide the right services for every conversation.Pursue responsibilities, understand and comply with safety measures and company policies, and work with a continuous focus on personal progress and improving customer experience.
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