Customer Service Agent - German Native Speaker | [Rd-323]

Our office is located in Barcelona but there is a possibility to work fully remotely.
Main Accountabilities:Responds promptly to customer needs, solicits customer feedback to improve service.Maintains confidentiality, listens to others without interrupting.Speaks clearly and persuasively in positive or negative situations.Multi-tasks to document while speaking with the consumer.Demonstrates accuracy and thoroughness.Reporting and Job Type:Direct Report: Customer Care Manager.Job Type: Full time (40hrs/week) - Monday to Friday from 9:00h to 18:00.Requirements:High school diploma or above.German language native speaker, plus a high level of English (not less than B2).The knowledge of a third language is highly appreciated.Computer skills.Excellent communication skills (both written and verbal).Ability to multi-task and adapt to changes quickly.Benefits:A young and dynamic environment.Full training and constant support.Possibility to work remotely.
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