Experience the power of a game-changing career Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Customer Service Representative in Malaga (on-site) , you will be part of our team of game-changers who are powering the brands of the future in the satellite television provider industry. What you will do in this role - Answer questions and help eCommerce customers by phone and chat with relevant actions related to online orders and deliveries - Handle calls that are not answered by stores and submit customer inquiries via CRM systems - Always focus on providing good customer experiences in every customer contact - including a focus on continuous improvement of our customer satisfaction - Follow the processes and procedures created for the project - Opportunity to handle inquiries via social media and email in the future - Be on site at a timely manner, ready to start work at the agreed time - Work together as a group and achieve set goals Webhelp is a great match if you: - Are bilingual or proficient in Swedish plus advanced in English - Are adaptable, customer focused and able to learn tasks and processes - Are energetic and with well-developed communication skills - Have excellent time management skills - Have good computer skills, knowledge and experience of Microsoft and Internet What's in it for you - Full-time 39 hours/week permanent contract: rotative Monday to Friday from 09:00 to 18:00, Saturday 09:00 to 17:00 - Competitive salary conditions, which will allow you to live well in Spain- Central location in Malaga - Bring-a-friend (referral) bonus opportunities - Full paid training on the company and the project you'll be working on - Career development programs, specialized courses If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Webhelp their "employer of choice." Webhelp is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. RRQ24-001161-1-SWEDEN
