What you will do in this role In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.
As a Customer Service Representative on our team, you will:
Provide accurate information to our customersLog and follow up on correct and valid orders or requestsEnsure the highest level of Customer Satisfaction Survey ScoresDeliver high caliber customer service on post-sales requisitionsYour qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Concentrix is a great match if you:
Are proficient or bilingual in Dutch and French plus an advanced level of EnglishHave excellent communication skills in a variety of customer-facing situationsAre a good team player with a drive for successIt will be a plus if you have: Previous experience in a similar positionDon't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role.
What's in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.
In this role, we offer benefits that help support your unique lifestyle: 39 hours/week temporary contract: Monday to Friday, from 09.00 to 18.00Salary 18,400 euros gross/year + up to 1,500 euros gross/year in bonusCentral location in BarcelonaBring-a-friend (referral) bonus opportunitiesFull paid training on the company and the project you'll be working onCareer development programs and specialized coursesExperience the best version of you! Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
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