.Customer Representative (Swedish-speaking) On Site - Healthcare Industry GH03Location: ESP Barcelona - C/ de la Selva de Mar, 129Time Type: Full timePosted: 2 Days AgoJob Title: Customer Representative (Swedish-speaking) On Site - Healthcare Industry GH03Job DescriptionExperience the power of a game-changing careerAre you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in healthcare.Career growth and personal developmentThis is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.What you will do in this roleAs a Customer Service Representative on our team, you will:1. Efficiently organize and book appointments for customers2. Make outbound calls to follow up on appointments and customer inquiries3. Manage multiple tasks and priorities within a fast-paced environment4. Perform various back-office tasks to support customer service operations5. Provide excellent customer service both via phone and email6. Gather and document all necessary information during customer interactions to ensure high-quality service7. Continuously update knowledge of the company's services and procedures8. Maintain a professional demeanour, even in stressful situationsYour qualificationsWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.Concentrix is a great match if you:1. Are proficient or bilingual in Swedish with advanced English2. Possess excellent organizational, listening and communication skills3. Are detail-oriented, open-minded, communicative and adaptable to different types of customers4. Can work effectively in a fast-paced, multitasking environmentIt will be a plus if you have:1. Interest in the healthcare industry2. Previous experience in customer service or back office3. Experience with SalesforceIf you feel you don't check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it's this or another role.What's in it for youIn this role, we offer benefits that help you support your unique lifestyle:1. Full-time 39 hours/week Indefinite contract: Mon-Fri 08:00/16:302. Salary 21.000 gross/year + up to 3.000 euros gross/year in bonus3. Central location in Barcelona4. Bring-a-friend (referral) bonus opportunities5