.Customer Representative (Dutch-speaking) - On-Site SP02Job Title: Customer Representative (Dutch-speaking) - On-Site SP02Job Description: Experience the power of a game-changing career. Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.If you're looking to grow and be inspired, as a Customer Service Representative in Malaga (on-site), you will be part of our team of game-changers who are powering the brands of the future in the satellite television provider industry.Career growth and personal development: This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.What you will do in this role:Answer questions and help eCommerce customers by phone and chat with relevant actions related to online orders and deliveries.Handle calls that are not answered by stores and submit customer inquiries via CRM systems.Always focus on providing good customer experiences in every customer contact - including a focus on continuous improvement of our customer satisfaction.Follow the processes and procedures created for the project.Opportunity to handle inquiries via social media and email in the future.Be on site at a timely manner, ready to start work at the agreed time.Work together as a group and achieve set goals.Your qualifications:We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.Concentrix is a great match if you:Are bilingual or proficient in Dutch.Are adaptable, customer focused and able to learn tasks and processes.Are energetic with well-developed communication skills.Have excellent time management skills.Have good computer skills, knowledge and experience of Microsoft and Internet.Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role.What's in it for you:We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.In this role, we offer benefits that help support your unique lifestyle:Full-time 39 hours/week contract: Indefinite first 2 weeks Mon-Fri 09:00-17:00 then Mon-Fri 08:00-18:00 and Sat 09:00-17:00