.Description:Experience the power of a game-changing careerWant to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.If you're looking to grow and be inspired, as a Customer Service Representative in Malaga (on-site), you will be part of our team of game-changers who are powering the brands of the future in the satellite television provider industry.Career growth and personal developmentThis is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.What you will do in this roleIn everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.As a Customer Service Representative on our team, you will:Answer questions and help eCommerce customers by phone and chat with relevant actions related to online orders and deliveriesHandle calls that are not answered by stores and submit customer inquiries via CRM systemsAlways focus on providing good customer experiences in every customer contact - including a focus on continuous improvement of our customer satisfactionFollow the processes and procedures created for the projectOpportunity to handle inquiries via social media and email in the futureBe on site at a timely manner, ready to start work at the agreed timeWork together as a group and achieve set goalsYour qualificationsWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.Concentrix is a great match if you:Are bilingual or proficient in DutchAre adaptable, customer focused and able to learn tasks and processesAre energetic with well-developed communication skillsHave excellent time management skillsHave good computer skills, knowledge and experience of Microsoft and Internet.Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role.What's in it for youWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU