Experience the power of a game-changing career. Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Customer Service Representative in Malaga (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.
Career growth and personal developmentWe'll give you all the training, cutting-edge technologies, and continuing support you'll need to succeed. At Concentrix, there's a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
What you will do in this roleAs a Customer Service Representative on our team, you will:
Handle all calls and emails with professionalism and friendlinessCreate an environment in which customers feel welcome and comfortableMake efficiency the second priority behind giving a first-class serviceWork within the policies and processes set up by the bankYour qualificationsConcentrix is a great match if you:
Are native or proficient in Danish and have an advanced level of EnglishAre able to show how you have dealt with customers in the past - either in a face-to-face role or in a call centreHave experience of working with a number of IT systems at onceEnjoy being part of a team but can take responsibility for each call or email that you answerIf you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this or another role.
What's in it for youIn this role, we offer benefits that help you support your unique lifestyle:
Full time contract, 39 hours/week: Monday to Thursday 8:00 to 16:00, Friday 9:00 to 16:00Great office location in Benalmadena, Malaga. Hybrid working model after trainingCompetitive salary with increases at 6 months and 24 months. Senior Advisor status can be achieved after 8 months - and will open up the chance to earn a monthly bonusThe opportunity to work in a multicultural and inclusive organisationFull product training and 1-2-1 support in your first few weeks in the roleThe chance to be involved with local social eventsRelocation package for anyone who has to move to take this roleBring-a-friend (referral) bonus opportunitiesFull paid training on the company and the project you'll be working onCareer development programs, specialized courses, and language classesExperience the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you.
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