At SAP, we enable you to bring out your best.
Our company culture is focused on collaboration and a shared passion to help the world run better.
We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
In the Customer Renewals Center, our people and our culture are central to our success!
Customer Renewals Executives demonstrate skills and knowledge in the area of renewal strategy, deal architecture, customer negotiation, and lead successful renewal executions.
If you're looking for a new challenge, the Customer Renewal Center is the place for you!
As an Overconsumption Customer Renewals Executive (oCRE), you are responsible for: Delivering rock solid license overconsumption leads and following up with the field on the execution.Gathering reliable, actionable insights about overconsumption scenarios among customers.Developing leads that shall be addressed with our customers by the field colleagues.Tracking and monitoring execution of leads.Being equipped as a subject matter expert in contract and usage management principles.Overconsumption Execution Tasks: Provide end-to-end renewal overconsumption support; maintain knowledge of entitlement metrics, contract entitlement specifics, and the SAP product portfolio.Leverage internal SAP networks to navigate across functional areas and regions.Possess knowledge of SAP Cloud Terms and Conditions.Understand and support methods to help the field and the customer in understanding usage entitlements.Knowledgeable in commercial metrics and forecasting principles.The Customer Renewal Center's mission is to reach #Quest4Zero each and every quarter: ZERO churn, ZERO lost, and ZERO slipped renewals.
What you bring: Experience in a business operations role with the ability to influence stakeholders using strong relationship and communication skills.Cloud subscription contract management experience.Proven record to meet or exceed pipeline creation goals and follow up on execution.Ability to work through multiple SAP commercial software systems.Strong analytical skills with proficiency in Excel and reporting tools.Proven ability to organize and prioritize tasks while being process-oriented.Clear communication skills both orally and in written form.Bachelor's Degree or equivalent comparable experience.Positions: We have 2 open HCs for this role.
We win with inclusion: SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included and can run at their best.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer.
EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: 414954 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
#J-18808-Ljbffr