We help the world run better At SAP, we enable you to bring out your best.
Our company culture is focused on collaboration and a shared passion to help the world run better.
We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
In the Customer Renewals Center, our people and our culture are central to our success!
Customer Renewals Executives demonstrate skills and knowledge in the area of renewal strategy, deal architecture, customer negotiation, internal navigation of commercial and legal teams and lead the successful renewal executions.
If you're looking for a new challenge, the Customer Renewal Center is the place for you!
As a Overconsumption Customer Renewals Executive (oCRE), you are responsible for delivering rock solid license overconsumption leads and follow up with the field on the execution.
You are responsible that your leads are turned into compliance upsells to drive incremental cloud revenue.
oCRE will be responsible to gather reliable, actionable insights about overconsumption scenarios among customers and develop the rock solid leads that shall be addressed with our customers by the field colleagues.
You will be empowered to know all internal sources to identify rock solid license overconsumption leads and to track and monitor their execution.
You will be continuously equipped for success as a subject matter expert in contract and usage management principles that are key to SAP's growth.
We promote a culture of open dialogue and continuous improvement; in this role we encourage you to voice your feedback to drive improvements within the business.
Overconsumption Execution Tasks:Provide end-to-end renewal overconsumption support; maintain knowledge of entitlement metrics, contract entitlement specifics and the SAP product portfolio, and support the field on transactional steps related to overconsumption lead execution.Leverage internal SAP networks to navigate across functional areas and regions.Possess knowledge of SAP Cloud Terms and Conditions.Understand and support methods to support the field and the customer in understanding usage entitlements.Knowledgeable in commercial metrics and forecasting principles.What you bring: Experience in a business operations role with ability to influence different stakeholders using strong relationship and communication skillsCloud subscription contract management experienceProven record to meet or exceed pipeline creation goals and follow up on the execution.Ability to work through multiple SAP commercial software systems.Strong analytical skills with proficiency in excel and any other reporting toolsProven ability to organize and prioritize tasks while being process oriented.Communicate clearly both orally and in written form and proven ability to build strong relationships.Bachelor's Degree or equivalent comparable experience.Positions We have 2 open HCs for this role.
Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.
At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company.
EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: 414954 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
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