Customer Relations Officer - (L886)

No two days are the same at AMW, no matter what role you have.
Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives.
Take our engaging and supportive work environment and couple it with a company culture that recognizes and rewards quality performance, and what do you get?
The chance to push the limits every single day.
As a humble family business that started 70 years ago, popularly known as AMW, now a fully-owned subsidiary of Al Futtaim Group (AFG) of the United Arab Emirates, is one of the pioneers in the Automotive industry in Sri Lanka.
Key Requirements Passed GCE O/L examination or GCE A/L examination.
Minimum 1 year working experience in a similar capacity, preferably in the financial services sector.
Part qualification in SLIM/CIM would be advantageous.
Possess good knowledge of MS Excel and display good communication and analytical skills.
Pleasant personality with good negotiation skills.
Key Duties and Responsibilities Managing all customer requirements pertaining to documentation and servicing all walk-in clients to the branch by providing necessary information and managing a healthy relationship with them.
Entering data into the system and following up on early recovery buckets when required.
Preparing regular reports to the management pertaining to the branch or region.
Acting as the backup cashier for the branch when the permanent cashier is not available.
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