Customer Rating Experience Team Leader

Detalles de la oferta

.Work smart, have fun and make an impact!
Our purpose is to guide all companies toward a sustainable world.
EcoVadis is the leading provider of business sustainability ratings.
Our solutions are backed by an international team of experts and powerful technology.
We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.
Why apply to EcoVadis?
Be a part of the global sustainability change in business.
Grow your career.
Work with extraordinary people.
Feel valued for your contribution.
The goal of this role is to lead a team of Rated Company Engagement Experts while supporting the expansion of Inquiry Center operations (including, but not limited to, recruitment & interviewing), in line with the company's business strategy.
Responsibilities: Manage a team of 5+ customer-facing expert analysts Promote and embody the company's vision and values by leading by example Drive team performance in line with team's strategy and objectives Define with Management and with team members clear roles and responsibilities and ensure team ownership of them Collaborate with fellow team leaders to share best practices Develop, provide avenues for support, coach, motivate and reward team members Guide the development of skills and competencies of team members including identifying training and development needs, etc.
Create an environment oriented toward trust, open communication, creative thinking Create a cohesive team environment while maintaining respect both within the team, and towards other team members Act as primary trainer for new team members until establishment of training team, provide validation of work, etc


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

Requisitos

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