Cummins Inc. Customer Quality Specialist in Guadalajara , Spain Customer Quality Specialist Description Join our growing team here at our new Guadalajara site as a Customer Quality Specialist . We're proud to be at the forefront of green hydrogen technology development, assembling and testing electrolyzers for the European market. We will support you career development as we evolve and develop as a team, it's an exciting time and we look forward to seeing your application. In this role, you will make an impact in the following ways: The Customer Quality Specialist will support the business to advocate for customers in resolving product quality, supply chain quality and process quality related issues Develops understanding of customer expectations and requirements for quality Supports the vision and strategy for the Customer Quality organization, including definition of key performance metrics and goal tree initiatives Works to implement and close action plans for customer quality issues including product, supply chain, or process related Uses Customer Centric metrics to prioritize customer quality issues Maintains external relationships and supports developing key quality communications, in some cases communicates externally Contributes to process improvement efforts and may lead portions of workflows or processes Qualifications To be successful in this role you will need: Bachelors degree or equivalent experience required Certified Green Belt preferred (Can be General, PPS, or 6S stats) Intermediate level of experience required in Customer Quality roles (minimum 5 years) Experience with customer audits Multinational environment ideally Availability to travel 30% of time Fluent in English and Spanish , written and spoken Skills: Ensures accountability, Action oriented, Manages ambiguity , Collaborates, Communicates effectively, Manages conflict , Customer focus, Customer Technical Problem Solving, Builds networks, Problem Solving Job QUALITY Primary Location Spain-Castille-La Mancha-Guadalajara-Spain, Guadalajara, NPBU Job Type Experienced - Exempt / Office Recruitment Job Type Exempt - Experienced Job Posting Jun 14, 2024, 5:54:21 AM Unposting Date Ongoing Role Category Hybrid - Potential for Partial Remote PLEASE BE ADVISED: Cummins has been made aware that there are a number of scams that take advantage of job seekers in a variety of ways. Depending on the scam, scammers look to collect confidential information to use for identity theft or try to get money from job seekers during the recruitment process. Cummins will never ask for money during the application, recruitment, or on-boarding process. To learn more about the most common job scams, tips on how to avoid being scammed and federal reporting procedures, please visit consumer.ftc.gov/articles/0243-job-scams. #J-18808-Ljbffr
