Customer Quality Engineer

Customer Quality Engineer What you'll do: Provide proper follow up to all quality issues related to the customer by leading the multidisciplinary team. Coordinate all activities to ensure the customer satisfaction meet the expectation. Drive multidisciplinary team to problem resolutions. Promote customer standpoint at plant level. Promote continuous improvement and zero defects culture. Customer satisfaction 8D's response on time PPAP approval Proper documentation in the systems 1. Primary contact for external quality issues 2. Communicate customer claims to the plant 3. Team leader for customer 8D's 4. Validate CA's effectiveness to prevent reoccurrence. 5. Responsible of monitoring the customer scorecard. 6. Responsible to provide response to the customer. 7. Team leader for customer 8D's. 8. Responsible of coordinate external sorting activities. 9. Responsible to obtain PPAP approval for engineering changes. 10. Update and monitoring of customer portals 11. Leader of customer visits related to quality items What is required: Bachelor's degree Microsoft office Customer portals (desirable) Problem solving skills Leadership Effective communication Administration What's in it for you: •Attractive compensation package •Recognition awards, company events, family events, university discount options and many more perks. •Gender Pay Equality Autoliv is proud to be an equal opportunity employer. Autoliv does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identify and/or expression, age, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Autoliv does business.