OUR TEAM
Customer Project Engineering department (or internally named as Postsale Engineering department) is responsible for landing the technical requirements from a High Level Design according to customer expectations, and generating the Statement of Works and Low Level Design, being the main technical contact for Customer during the establishment and deployment of a customer project.
MISSION
Technical service design for Multinational and Carrier Customers, which cover the products as Data, Voice and Multiservice, to satisfy Customer's Technical requirements.
MAIN ACTIVITIES RESPONSIBILITIES:Understand E2E technical solution proposed by Presales teams.Confirm and/or fine-tune technical requirements with customer, with the appropriate level of detail required for the delivery of the service.Lead technical discussions with customers during design phase.Low & high level design for Data, Voice and UC technologies, with focus on SDWAN and LAN/WLAN.Provide low-level design specifications.Provide support to Project Manager team on the Kick Off with the Customer.Work with technical experts working on specific areas of a solution design.Continuous research and innovation with the aim to find better solutions, technical and technological improvements, and cost-effective solutions.Specific skillsCustomer focus.Self-starter with strong technical skills and ability to learn new technologies quickly.Ability to multi-task, work well independently, and in a team environment.Technical KnowledgeSecurity, SDWAN, LAN and WLAN.CISCO/Viptela, Juniper, Meraki, Fortinet technologies.Professional experienceAround 3 years of experience in the role.Previously worked on full lifecycle of project from Design Engineering through to operations.Experience of working on Global projects.LanguagesMust be fluent in English and Spanish at both verbally & written.
EducationDegree in Telecommunications Engineering or equivalent.
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