Leads customer engagement to ensure that it meets all scope, time, budget, and quality expectations through planning, controlling, and managing customer projects.
Manages corporate, customer, and third-party vendor efforts to plan, sell, and implement solutions to customer problems.
Responsibilities: Manages customer project delivery.
Revenue as detailed in the Impact section.
Very large/complex/single or multiple region.
High risk.
High complexity legal and commercial issues.
Manages project financials including P&L. Meets or exceeds SOAR approved budgets.
Provides reliable financial forecasts to management.
Manages business development.
Identifies and develops new opportunities with clients.
Supports early qualification and opportunity assessment for large and complex opportunities.
Acts as opportunity manager for high-risk deals.
Manages client relationships.
Manages upper-level client delivery relationships.
Frequently represents the organization to external customers/clients.
Manages project team.
Manages internal as well as external resources with a team size of less than 40 people.
Mentors and encourages skill development of project team members.
Provides detailed performance review input and development recommendations for team members.
Education and Experience Required: First Level University degree.
7 years experience in project management or in like roles/businesses.
Knowledge and Skills: Demonstrates an in-depth understanding of key company Services' operational policies, processes, and methodologies applicable to project management.
Speaks with authority to most layers of depth related to project management methods.
Makes use of and contributes to the company's PM Professions community.
PMP Certified.
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