Customer Onboarding Specialist

Detalles de la oferta

.About Us & Our Culture We, employees, need a much more engaging solution around our compensation, and that's why Cobee was born.
Since we created Cobee back in November 2018, our vision has been unwavering: to become the most desirable solution for employees to get compensated at work.
As we fight for that vision, we truly believe that we can improve the overall well-being of employees at the same time that we make them feel more engaged with their companies.We began with a single benefit, and today we offer a diverse range of benefits in three countries, with a team of more than 140 talented people across the globe.
We have raised more than €55 Million in venture capital funding backed by world-class investors, including a recent €40 Million Series B investment.Recently, Cobee has been acquired by Pluxee, marking a significant milestone in our growth journey, as we continue to expand and scale globally.While much has changed since our humble beginnings, we stay true to what we believe and to our culture:Humble Excellence: We are a team committed to excellence and delivering top-notch results.
We make informed decisions and collaborate to succeed, while also approaching our endeavors with low ego and open-mindedness.
We support our teammates and give them the opportunity to shine.Team Innovation: We are trailblazers, disrupting the status quo and creating something new.
We embrace risk and challenge ourselves to think creatively, fostering teamwork and diversity to fuel our ideas.
Everyone is encouraged to contribute and have a say in decision-making.Lean Ownership: Lean Ownership means owning our actions and outcomes, proactively seeking ways to improve the company for the long haul.
We prioritize and simplify to move quickly and work with full autonomy to be agile.About The Role Cobee is on a scaling mission going through high growth.
After scaling from 40 to +150 people in less than 1 year, we are looking to scale the team 2x during 2024-2025, and we are launching new markets across the globe.We are looking for a Customer Onboarding Specialist to join our Customer Success team and help us deliver a high-quality, personal post-sales experience; lay a solid foundation to ensure the success of our accounts from the moment they begin working with Cobee.Your role is crucial in fostering customer success by possessing a profound understanding of our products.
This is the first impression our customer has once they start working with Cobee and, therefore, you wield significant influence over their experience.The Customer Onboarding Specialist will be the first point of contact with our clients, responsible for ensuring a proper implementation, a deep understanding of our product, and follow-up during the first weeks of the customer.The role is hybrid, requiring three days per week in the office.
It is Madrid-based, with our company headquartered in the heart of the city


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

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