.In collaboration, we are thrilled to support a leading Outsourcing/BPO company in hiring a dedicated Flemish-speaking Customer Lifecycle Manager for their Málaga office. If you're eager to build impactful customer relationships, drive cloud-based solutions, and thrive in the sunny south of Spain, this opportunity is perfect for you! Position : Customer Lifecycle Manager Location : Málaga, Spain Employment Type : Full-time Compensation : Competitive base salary + potential bonuses What You'll Do: Build First Impressions : Serve as the first point of contact for new clients, creating a strong start to a long-lasting partnership. Lead the Sales Journey : Manage the full customer lifecycle, guiding clients from lead generation to purchase, tackling challenges, and negotiating solutions. Connect & Qualify : Engage small to medium-sized businesses to identify their specific needs and how Microsoft cloud solutions can support their growth. Maximize Cloud Solutions : Collaborate closely with Solution Specialists to identify opportunities for up-selling and cross-selling leading Microsoft products. Showcase Value : Demonstrate how our clients can leverage cloud technologies to meet their goals, and illustrate the potential of Microsoft's ecosystem in supporting future growth. Exceed Targets : Work with a strong focus on achieving monthly targets by driving pipeline, sales, and customer satisfaction. Contact 200 leads and convert 30 opportunities monthly, supported by high daily activity and engagement. Customer Engagement : Use social, digital, chat, video, and phone tools to effectively reach clients and build strong connections. Voice of the Customer : Act as a feedback champion, gathering insights from customers and sharing them with the team to continuously enhance services. What You Bring: Fluency in Flemish and English (C2 level). Sales Experience : 2-3+ years of proven sales experience, including a minimum of 1 year in IT sales or account management. Communication Skills : Strong interpersonal and communication abilities, confident in engaging clients through multiple channels. Tech Proficiency : Experience with Microsoft products (Azure, Office 365, Dynamics 365) and CRM systems (Dynamics 365, Salesforce) is ideal. Self-Motivated : A proactive approach with a performance-driven mindset and a passion for cloud technology. Certification : Microsoft Fundamentals certification is a bonus. Why Join Us: Competitive Pay : Attractive salary package tailored to experience and performance. Work-Life Balance : Monday to Friday schedule, 39 hours per week. Prime Office Location : Málaga, with a multicultural, supportive team. Growth Opportunities : Access to paid training, career development programs, and an international mobility pathway. Creative Environment : Be part of a dynamic team that celebrates collaboration and professional growth