.About the company We are Stayforlong, and for us travel is not just a means to an end but a journey of extraordinary moments and remarkable discoveries.As firm believers in the enriching power of prolonged stays, we are passionate about nurturing meaningful connections with the places our customers visit.We reward their commitment to the journey with progressively cheaper rates, encouraging them to immerse themselves in the very essence of each destination.We were born in Barcelona out of the need to disrupt an industry dominated by big corporations dictating how we should travel.Since 2015, our commitment has been to empower our customers to break free from the constraints of an oversaturated market.We strive to offer a fresh perspective, giving them, hoteliers and our partners, the flexibility, opportunities and choices they deserve.About the team At Stayforlong we are currently a team of 80 people working in a dynamic and collaborative environment where people have the opportunity to grow and develop professionally.We strongly believe in equal opportunities for everyone, both in the workplace and beyond.We like to create spaces where everyone's ideas are equally valued and heard.We are committed to inclusion, diversity and work-life balance.We value a respectful work environment where all people are valued and respected regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, etc, etc, etc.We started in a difficult business environment and have grown from there, which is why we admire nonconformists who fight against the odds, refuse to be intimidated, and help others along the way.With our digital DNA, we thrive on challenges, love to think outside the box, and move with the times.Currently, we're developing our Customer Service department and we need a Customer Experience Agent Specialist (Turkish native speaker).Would you like to join us?
Job purpose: To provide exceptional customer service by serving as a dedicated liaison between customers and partners, ensuring smooth travel planning and problem resolution.Your role focuses on delivering personalized, timely, and accurate assistance to create seamless and unforgettable travel experiences.By utilizing expert knowledge of travel options and staying updated on industry trends, this role ensures customer satisfaction while supporting team projects and innovations to enhance service delivery.As a team, we are passionate about turning travel dreams into reality, ensuring our customers have unforgettable experiences and creating memories that last a lifetime.Our team is comprised of experienced travel professionals who possess extensive knowledge about travels.At the core of our work is the belief that each traveler deserves personalized attention and care