Customer Education Coordinator

Customer Support – Customer Relationships /
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Customer Content Coordinator Questions What helpdesk/knowledge base system you have experience with? ?
In 100 words or less, describe your typical process and organizational procedures when creating new knowledge-based articles. ?
Please provide a link to an example of support documentation and/or a knowledge-based article that you have written. ?
Do you have any experience with design software? Which ones? ?
Are you able to work 9 a.m. to 5 p.m. US Eastern Standard Time? ?

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