Customer Care & Warranty Manager - Electronics (EU&A) Location: Valls, T, ES, 43800Country/Region: SpainJob Function: QualityRequisition ID: 36470As Customer Care & Warranty Manager - Electronics for Europe and Africa, you are able to lead multiple teams and enjoy working with our customers directly.The purpose of this role is based around three main pillars: Significant Issues & Escalations, Customer Care, and Warranty Costs Management.You are the right candidate if you are an engineer with some interest or experience in Electronics with an MBA / Business mindset who enjoys achieving goals.You are not the right kind of person for this role if you have a preference for staying in your comfort zone or are willing to be in a role with a main focus on report data. This is because the role is a key position of customer & stakeholder management where the candidate must be ready to build relationships with customers.As our next Customer Care & Warranty Manager, you will manage customer complaints regarding warranties and get support from our plant teams to achieve quick actions. You will be troubleshooting all issues in coordination with the plan and monitor forecast and budget the Warranty costs.Requirements: Engineering studies and Business / MBA backgroundAt least 3 years of professional experience in contact with OEM customersFluent in English and one other European languageBenefits: Flexible Compensation PlanFlexitimeSaving PlanLife and Accident AssuranceAmazing location - Our E-systems Headquarters are one hour away from Barcelona and twenty minutes to the beachHQ CanteenNext Steps:After you click on "Apply now" and submit your resume, a recruiter from our team will confirm your suitability for the role and contact you for an initial interview.#J-18808-Ljbffr