In Collaboration, We Are Hiring Remote German-Speaking Customer Care Specialists in Hungary Our client, a highly-rated BPO with outstanding employee satisfaction, is looking for experienced German-speaking Customer Care Specialists to join their team remotely in Hungary. You'll be supporting users of a top rental booking search engine, helping to resolve technical issues and enhance the customer experience. Position : Customer Care Specialist (German) Location : Remote in Hungary Employment Type : Full-time Key Responsibilities Technical Customer Support : Provide timely support to users across voice, chat, and email channels. Deliver Exceptional Service : Ensure every interaction is positive, professional, and meets high service standards. CRM Documentation : Accurately document each customer interaction in the company's CRM system. Collaborative Teamwork : Engage in department initiatives, offer feedback, promote collaborative solutions, and support teammates. Requirements Language Skills : Proficiency in German (C1) and English (B2), with strong verbal and written communication abilities. Residency : Must reside in Hungary and be legally eligible for employment without sponsorship. Customer Support Experience : Previous experience in customer support or technical support, ideally with help desk or IT functions. Technical Skills : Familiarity with external systems, PC-based internet applications, and Microsoft Office. Soft Skills : Strong problem-solving, adaptability, and critical-thinking skills, with the ability to work independently and as part of a remote team. Flexibility : Comfortable adapting to process and information changes as required. What We Offer Competitive Compensation : Based on experience, skills, and performance. Indefinite Contract : Stable, long-term employment. Shift Rotation Schedule : Monday to Thursday: 08:00 - 22:00 Friday: 08:00 - 20:00 Saturday: 12:00 - 20:00 Sunday: 12:00 - 21:00 40 hours per week Positive, Friendly Work Environment : Be part of a dynamic, creative team with an exceptional culture and supportive atmosphere. Growth Development : Access to guidance, resources, and opportunities to develop your skills and reach your full potential. If you're an independent problem-solver with a passion for helping customers and ready to bring your skills to a team known for its positive culture, we'd love to meet you