Who Are We?What's up, world?
We're Needcarhelp, and we're revolutionizing the car inspection scene!
We're about turning the mundane into something amazing, and right now, we're on the lookout for a Customer Care Superhero.
Do you have the magic touch to elevate our car inspection network to legendary status?
Keep reading!Your Mission, Should You Choose to Accept:Customer Champion: You're the go-to hero for our customers after their purchase, answering questions, troubleshooting, and making sure every interaction leaves them feeling valued.Champion Communicator: Be the all-important link between car sellers and Car Helpers, ensuring smooth, clear communication – because in our world, every word counts.Performance Guru: Keep tabs on operations.
If something's not purring like a luxury engine, you're the one to rev up the performance.Collaboration Maestro: Sync up with our internal teams, ensuring our inspection activities are as seamless as a slick gear shift.Data Detective: Got a thing for numbers?
Awesome!
Dive into the data and fish out insights that'll power us forward.Problem-Solving Ninja: Challenges?
You tackle them head-on, ensuring our operations stay as smooth as a well-oiled machine.Feedback Collector: Listen to our customers and bring their voices into the room.
You'll identify patterns, share key insights, and help our team make data-driven improvements.Your Superpowers:A proven track record in customer support, especially in post-sales or service roles.Communication skills so sharp they could cut through confusion and leave clarity in their wake.A tech-savvy approach to navigating support software and customer relationship tools.An analytical mind that can dive deep into data to uncover valuable insights.Flexibility to adapt and thrive in a fast-paced, customer-focused environment.EXTRA POINTS => Knowledge and passion for cars.What's In It for You?A hybrid work model that lets you shine wherever you are, 2 times a week in the office.Jump into the action immediately with our immediate incorporation.Be part of a team that's as cool as a classic car with a modern twist.If you believe you have what it takes to join the Needcarhelp team, don't hesitate to send us your CV and a cover letter!
We want to know more about you and why you'd be perfect for this opportunity.Experience: RequiredLanguages: Italian – AdvancedEmployment: Full-timeStarting time: Immediate start!About NEEDCARHELP:En NeedCarHelp prestamos el servicio de revisión de vehículos de segunda mano previas a la compra.
Actualmente hemos revisado más de 4.000 coches en toda España y hemos formado un equipo diverso de más de 20 personas.#J-18808-Ljbffr