Our mission at Leica Biosystems is to Advance Cancer Diagnostics and Improve Lives. We are a global leader in cancer diagnostics, offering a comprehensive portfolio from biopsy to diagnosis. Our solutions help improve workflow efficiency and diagnostic confidence.
As a member of our diverse team, you will be working alongside six fellow Diagnostics Companies at Danaher, advancing the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.
Main Responsibilities: Receive customer requests for price quotations, purchase orders, order changes, adjustments, and applications through various media channels.
Achieve and maintain rapport with customers to provide exceptional service in all types of interactions.
Utilize internal tools like shop and Sales Force to transfer quotations to SAP as orders.
Manage purchasing and tracking of goods on orders.
Ccoordinate timely delivery to meet customer needs and minimize open orders by month-end.
Monitor open orders via ZSOS.
Retrieve customer information, stock status, and purchase order details using LMS Shop/Sales Force.com and SAP.
Work closely with Business Units to obtain delivery information for scheduled shipments.
Verify credit status with the credit department and defined payment methods (pre-payment or on account).
Maintain up-to-date files of active orders and record activity such as change notices, scheduling changes, partial shipments, and credit changes.
Prepare necessary paperwork and ensure credits are issued.
Process sales orders within defined timelines and invoice accordingly.
Provide customers with quotations within defined timelines.
Requirements: Knowledge and experience with SAP/ERP systems.
Fluent Spanish and English with strong time management and organizational skills.
Continuous improvement mindset with a strong customer orientation (internal and external).
Preferred Qualifications: Fluency in Portuguese.
Experience in the biomedical/healthcare sector.
We offer an estimated salary of €55,000 - €70,000 per year, depending on qualifications and experience.