The Wise Seeker is the leading HR technology company in unbiased talent evaluation.
With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.
We are efficient, evaluate talent objectively without bias, and close hiring times in record time, delivering optimal results.
We're looking for an outgoing and empathic individual with excellent communication skills who enjoys empowering and supporting others.
Job RoleStep into this newly created role with our triple CQC Outstanding company to support our Registered Managers by overseeing our domiciliary care services.
Join one of the UK's top-performing Bluebird Care offices during an exciting time of investment in our people and the quality of our service.
As our Customer Care Manager, you'll oversee the day-to-day operations of central London's finest domiciliary care services, ensuring an exceptional experience for our customers and their family members and advocates as well as for our Care Assistants.
ResponsibilitiesSupport customers with every aspect of their daily lives in a manner that respects their dignity and promotes independence, choice, and privacy.Ensure compliance with regulatory responsibilities, risk assessment and management, and the law relating to domiciliary care.Provide exceptional customer service and maintain high standards of care.Work collaboratively as part of a team and under your own initiative. QualificationsYou will be:
Innately kind, caring, compassionate, and empathetic.Qualified in health and social care and in possession of or willing to work towards a relevant management qualification.A problem solver who thinks outside the box to identify solutions and life-enhancing opportunities.An experienced care professional with knowledge of person-centred care.Reliable and an excellent timekeeper with good recording, reporting, and administrative skills and computer literacy.A seeker of joy who strives to spread smiles with every interaction.Growth-minded and a champion of our exceptional live-in care service. BenefitsYou can expect:
A salary ranging from £28,000 to £30,000, depending on experience.An additional £300 per on-call weekend (limited to one each month).A competitive holiday structure.A company laptop and mobile phone.A full induction plan and training to help you thrive in your role.Fully funded training up to NVQ Level 5.Continuous support from a robust senior leadership team.A work culture that celebrates each individual's accomplishments with opportunities to be acknowledged in Team Awards and at a national level in well-known industry awards.A series of fun events throughout the year ranging from escape room evenings to in-office massage. Minimum RequirementsPreferable:
Have or be willing to work towards a QCF (NVQ) Level 3 in Care/Management or equivalent.Domiciliary Care experience.Required:
MUST have IT skills.Excellent customer service skills.
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