Customer Care Advisor For Home Electronics (French Speaker)

Tasks Answering incoming customer queries promptly Identifying issues and providing effective solutions to ensure customer satisfaction Recording customer data accurately in the CRM system Providing ad-hoc support as required Being a team player and collaborating for the success of the team and project Requirements A native-level proficiency in French and a C1 level of English A valid Spanish work permit (required) Start availability on 12/08 or 26/08 Living in Barcelona Excellent listening skills and proficient communication abilities A drive for excellence and professionalism Strong teamwork skills and dedication to collaborative success Excitement about intercultural communication and the expatriate lifestyle Benefits Possibility to work either 39h/week or 30h/week Salary Package of 1642,55€/ month gross OR 1296,75€/ month gross Indefinite contract (probation period 2 months) Working hours from Mo-Fr 9 AM to 6 PM (39h) OR 11 AM to 5 PM (30h) Hybrid position (33% in the office) Working in an international Team on site in Poblenou, Barcelona Hybrid Training of 8 days (nearly fully paid)
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