Customer Advisor Spain & Portugal (m|f|d)Customer Advisor Spain & Portugal (m|f|d)Temporary | Full-time | Flexible working hoursADA Cosmetics International produces high-quality cosmetic products for the international 3 to 5-star hotel industry. Our portfolio includes exclusive luxury brands, trendy lifestyle concepts, wellness-oriented skincare lines, and certified natural cosmetics - and we are always coming up with new ideas. With over 600 employees worldwide, we develop creative ideas, translate them into marketable concepts, and set trends far beyond the hotel bathroom.TasksTelephone support and consultation for our customers in Spain and PortugalSupport of our sales team through the creation of offers and internal coordinationFollow-up of offers in coordination with the sales teamOrder processing and offer trackingHandling of complaintsExecution of targeted telephone campaignsMaintenance of all customer master dataRequirementsCompleted commercial trainingProfessional experience in a comparable position with telephone customer contactService- and customer-oriented work approach with empathyGood communication skills and enjoyment in dealing with international customersDynamism, diligence, organizational talent, and a sense for commercial contextsIndependent and results-oriented working style with experience in MS OfficeFluent Spanish skills in spoken and written form (native speaker preferred) as well as good English or German skills; French is a plusOur offerOnboarding and feedback cultureIndividual training opportunities in an international companySecure job with varied tasks and responsibilityVarious social benefits such as canteen, company bike leasing, capital-forming benefits, or company pension scheme allowanceCompany health management and a wide range of sports programmes30 days' holiday and flexible working hoursIf you want to be part of our success and are looking for an exciting and challenging role, we look forward to receiving your full application.Your contactMs Claudine GruberHRZum Online-Bewerbungsformular#J-18808-Ljbffr