.Permanent Branch role in Ouyen Monday-Friday 9am to 2pm Learning is a daily part of the job Work in a collaborative and inclusive team environment Make a genuine difference through the work you do Branch Customer Advisor Your job is just one part of your life.
When you bring your skills, ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in return.
You'll have our support to excel for our customers, deliver positive change for our communities, grow your career all while still having time for what matters most to you.
We are empowered to make a positive difference for customers and communities Everyone is given the opportunity to learn, grow and achieve.
You'll be supported to manage your career, work and life You will become part of their financial journey from start to finish as you develop and grow into a banking professional.
The Customer Advisor role is the perfect opportunity to kick start your career.
To learn more about this CHALLENGING yet EXCITING role, please continue reading below!
In this role, you will Support our Ouyen branch by being the first point of contact for our customers.
Work with your customers to identify the most suitable products and services that best match their needs and ensure they receive a seamless, consistent, and customised customer service experience every step of the way.
Assist our customers with account opening, unsecured lending, and banking transactions.
Ensure all customer details are accurate and up to date.
Demonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy, and secure.
Undertake ongoing training and development to enhance your career development.
What you'll bring: A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile.
An ability to work collaboratively as a team and resilience, self-motivation, and energy to create our signature customer experience.
A keen eye for detail that ensures transactions are completed efficiently and accurately.
An appreciation for inclusion and the diversity of our customers.
A diverse and inclusive workplace works better for everyone We know that our people make us who we are.
That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves.
In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment where all NAB colleagues' unique backgrounds and identities are understood, respected, and celebrated.
We are committed to providing an environment where you can work your way.
For details on the recruitment process and accessibility, please visit To discuss adjustment requirements, please contact the NAB Careers team via (please reference job number) or visit our Careers page through the link above for other contact options