Cu612 - Customer Support Internship - French Market

Hello! At Factorial, we're looking for a new Customer Support Intern for the French Market to help us boost the company to the next level. Ready to be part of the challenge?The Role We are looking for a Customer Support Intern for the French Market to join our Customer Experience team .What will you be doing: Solve complaints and queries via ticket/phone within the expected time limits (SLA).Control and follow up on any bugs with the operations team and the client.Your Profile Ambitious, self-motivated, energeticCommitted, organized, proactiveFlexible, fast learner, risk-takerDecisive, multi-taskingNative level of FrenchCommunicative-fluent EnglishExcellence in communicating and problem-solvingPerks of being part of our team Healthy life with a free physiotherapist in the office and GympassLanguage classes with Yolk Academy & Factorial Language exchangeSyra and Nora Real Food discountsBreakfast in the office, organic fruit, and free caffeine and theineFlexible schedules, pet-friendly, and no dress code!Is this you?! Come rock the world with us!About Factorial HR Factorial is an all-in-one HR Software fast-growing startup founded in 2016. Our mission is to help SMEs automate HR workflows, centralize people data, and make better business decisions. Currently, we serve thousands of customers in over 60 countries worldwide and across industries, and we have built a super diverse and multicultural team of over 700 people in Barcelona, Brazil, Mexico, and the USA.Do you want to know more about us? We've won awards and received outstanding customer feedback since day one. We have closed over 80M$ in funding with top international venture capital firms (Tiger, CRV, Creandum, Point Nine Capital, and K Fund).#J-18808-Ljbffr