You Lead The Way. We've Got Your Back
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible — and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally.
That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
Why should you join American Express?At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Our colleagues are constantly redefining what's possible — and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal: to deliver an exceptional customer experience every day. Here, you'll learn and grow as we champion your meaningful career journey, with programs and benefits to back you at each stage of your career and life. Together, we'll win as a team, striving to uphold our powerful backing promise to our customers and each other every day. And, we'll do it in an environment where everyone is seen, heard and feels like they truly belong. Join #TeamAmex and let's lead the way together.
Who are we?The EMEA Merchant Acquisition Sales organization is a sales team of different nationalities speaking more than 28 languages based in Madrid. Our teams successfully acquire and manage relationships with merchants in all European Markets. As a European hub, based in our new European Head office, we offer a rewarding package and the opportunity to work at one of Spain's premier employer brands.
Main responsibilitiesDriving growth of American Express charge volume and revenues.Maintain and grow active locations.Improve merchant satisfaction measured through annual survey.Retention of account.Ensure compliance and control.Build and leverage client relationships.Best practice sharing and team support. This role is an individual contributor role and will report to the CCLM Market Team Leader.
QualificationsSwedish native speaker and in-depth knowledge of country and market landscape.Fluent in Finnish or English.Extensive experience in sales roles ideally over the telephone (+2 years).Demonstrated sales and negotiation skills; excellent objection handling.
#J-18808-Ljbffr
