3+ years of experience in CRM roles with a proven track record in managing and optimizing complex CRM strategies. 8+ years in Tech Executive Leadership.The Product Manager will oversee the research, planning, execution, and delivery of product launches related to our AI platform.Our ProductSince our public release in September 2023, we have experienced incredible traction growing from 0 to 10M+ active users. Our goal is to keep enhancing existing key features as well as developing new exciting functionalities.Our TeamWe are an enthusiastic and hardworking team of 40 people with strong entrepreneurial experience.Your RoleReporting directly to our CMO Thomas, this is what you'll do:Key ResponsibilitiesDevelop and execute comprehensive CRM strategies to grow, engage, and retain the user base across multiple channels.Manage and optimize email deliverability to ensure high inbox placement rates.Collaborate with cross-functional teams to plan and execute CRM campaigns.Monitor and analyze campaign performance, measuring relevant KPIs.Conduct A/B testing, analyze results, and provide actionable insights.Develop and maintain a CRM roadmap aligned with overall product and business objectives.Stay up-to-date with industry trends and best practices.Troubleshoot and resolve any CRM-related issues.Your QualificationsHard Skills3+ years of experience in CRM roles with a proven track record.Expert knowledge of email deliverability.Extensive experience with email marketing and CRM platforms.Proven expertise in both email and on-site CRM strategies.Strong analytical skills and experience in data-driven decision-making.Ability to create, execute, and optimize CRM campaigns.Soft SkillsStrong communication & collaborative skills.Ownership and commitment.Doer mindset.User-centricity.Comfortable building products based on uncensored models and content.Previous experience in challenging environments.What we offerWe prefer a B2B contract but can be flexible. Full-remote work is available.
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