.Valsea is looking for a CRM Coordinator. The position is hybrid, where we offer the possibility to sit in our amazing office in Marbella, Spain.About us:Valsea Technologies is a global technical consultancy specialized in Scala and JavaScript development and services aimed at the online gambling and betting industry. We develop and maintain our own technical platform and infrastructure using modern technologies and practices.Our expertise is our people. Everything we do is done in-house, from start to finish. Trusting in our staff is a big part of our corporate culture and success. Since we are passionate about building a global culture, we have a team of 10 different nationalities.About the role:The C RM C oordinator would be responsible for executing promotions/CRM campaignsin SendGrid, Messente, iWinBack (* email & sms marketing platform s ) as well asmonitoring promotional on - site content across different brands in several languages.What you'll do:
- Build and execute marketing campaigns in Sendgrid, iWinBack based on specificcustomer segmentation, campaign, or behavioral change objectives.
- Carrying out the fulfillment of promotional campaigns such as crediting Free Betsand other rewards
- Preparing reports data in Excel for email campaigns execution
- Following the CRM calendar and ensuring the promotions and campaigns arepublished/sent on time .
- Ensure compliance corresponds to the licen s es requirements while executingand coordinating email /sms campaigns .
- Performing, a nalyz ing A/B tests, and suggest ing changes to improve overallcampaign performance.Analysing data of campaigns & tournaments following the certain KPIsCommunicating ongoing promotions, campaigns to C ustomer supportdepartmentWorking closely with the design, content and BI teamsCreating Jirra tickets for materials needed for execution of campaigns andpromotions.
- Verifying the final content of the promotions and on - site banners before sendingit to the publisherWhat you'll bring:Intermediate knowledge of ExcelAbility to read campaigns' dataHigh writing and communication skillsAbility to work on tight deadlinesHigh organizational skillsStrong problem - solving skillsAttention to detailWillingness to learn and progress in email /sms marketingPlease note that we are unable to sponsor work visas from outside the EU