Farnell
Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair.
Credit Controller
We are looking for Credit Controllers fluent in Spanish.
As a Credit Controller, you will be accountable for the day-to-day support of credit management & collections; maximizing cash collection, minimizing credit risk & maintaining audit standards for the business.
You will protect and maximize the company's investments through effective management of your own sales ledger, and you will coordinate and drive outstanding collections minimizing outstanding aged items.
Also, you will promote excellent customer service with a proactive and solution-focused approach. In addition, you will work through unallocated cash queries, working closely with the wider collections team to resolve queries on accounts.
Most day-to-day internal and external communications will be in English, in addition to this you will be required to be able to communicate in writing and orally in (one or more of) the following languages: Spanish, Italian, French, Dutch or German.
What you will be doing
Support the business receivables by reviewing old balances on the accounts and investigating.
Ensure that fraud risk, credit risk, and trade compliance risks associated with both new customers and the existing customer portfolio are effectively managed in accordance with business specifications.
Compile, analyze, and interpret information to facilitate the approval of credit facilities or to make onward recommendations.
Recommend process improvements and actively support the credit management team with the testing and roll out of new/changes to process.
Ensure that company compliance and audit requirements, including Credit Management Policy and DOAM are met at all times.
Review orders on hold and release where possible.
Case management for your allocated ledger, ensuring internal and external queries and requests are actioned or referred onwards as required within a timely manner.
Provide support to others in the Credit Control team when needed for incoming cases, held orders, absence cover and any other ad hoc duties as required.
What we are looking for
A willingness to learn new skills is key; if you have experience and can demonstrate your knowledge any of the below it would be an advantage:
Fluent English language both spoken & written + being able to communicate in writing and orally in (one or more of) the following languages: Spanish, Italian, French, Dutch or German.
Credit control experience gained in a B2B environment.
Resilience and ability to adapt in an environment moving towards new strategic ways of working.
Experience of dealing with multiple currencies.
Understanding of how a sales ledger and its transactions work and their impact on the wider business.
Capability to communicate confidently & professionally at all levels within a diverse audience.
Ability to prioritize own workload and that of other team members when providing cover.
Good analytical and problem-solving skills.
Good standard of IT literacy, experience of using cloud-based CRM platforms an advantage.
If you are interested in this role, then please apply now.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.
Avnet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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