Credit Collector Specialist

As a Collections Specialist, you will perform any task related to maximizing collections and minimizing bad debt risk.
Key Responsibilities

Reviewing open accounts for collection efforts
Conduct collection calls to collect Accounts Receivables
Mail correspondence to customers to encourage payment of overdue receivables
Negotiate customer disputes to resolution and documents root cause
Develop relationships with internal/external customers
Maintain accurate collection files
Identify issues attributing to account delinquency and discuss them with the Credit Manager
Review and monitor assigned accounts and all applicable collection reports
Provide timely follow-up on payment arrangements
Participate in process improvement projects, and support other management directives as prescribed

Qualifications

French native speaker (good command of both oral & written) and be fluent in English and Spanish.
1-2 years of experience in Credit and Collection, including interaction with a large customer base, or a position related to Finance.
Experience with AS400 and SAP system is a plus.
Effective business writing and professional communication skills.
Strong communication, problem solving and analytical skills.
Accounts Receivable knowledge/experience is a plus.
Detail oriented.
Knowledge of bank products/payment methods including Letters of Credit, bank guarantees, direct debits, credit cards, Bill of Exchange, Drafts, Checks.
Assertive and able to negotiate with business sales reps and interface with senior management.


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