Title: Credit / Collection Analyst
Location: Research Triangle Park, NC, US, 27709
Requisition ID: 126354
Job Summary: We are looking for an energetic, inquisitive, and experienced resource for the position of Credit & Collections Analyst for our finance team. Our ideal candidate is a motivated problem-solver who can collaborate and communicate effectively with accuracy and has an eye for detail. The candidate must be willing to work a 10:30 to 7:30 EST shift.
High-Level Responsibilities:
Manage collections for NetApp accounts/portfolios and send statements of accounts
Review customer aging report and follow-up on payments for outstanding invoices/accelerate cash collections
Follow-up with customers on missing remittances and provide details to cash applications team
Work with internal as well as external teams to resolve disputes resulting in payment delays
Use the collections tools effectively. Update collections activities in the system, collection notes, promises, problems, and disputes
Work on ad hoc requests from external as well as internal teams
Provide back-up for team members in case they are out of the office and handle queries related to their portfolios
Ability to analyze and understand financial statements to assess a company's creditworthiness and assign appropriate credit limits
Familiarity with using credit risk tools such as Credit Risk Monitor to determine the degree of risk involved in extending credit
Review customer financials and assign credit limit
Review orders on credit hold
Review requests for non-standard payment terms/payment term extensions
Job Requirements:
English language skills are required for written and verbal communications
Knowledge of Accounts Receivable, credit analysis, and collections
Minimum of 3 years B2B credit & collections experience
Ability to work independently but also collaborate effectively with team members to reach team targets and goals
Problem-solving, critical thinking skills, and adhere to timelines
Ability to demonstrate integrity and the use of good judgment to handle the confidential nature of duties, tasks, and information
Proficient in Microsoft Word, Excel, and Outlook
Good email and phone etiquette
Experienced with Oracle 11i, R12 applications, CRM, Creditsafe, D&B
Excellent organization and time management skills
Willing to work a 10:30 to 7:30 EST shift
Additional Desired Skills:
Previous experience with GetPaid, Oracle Cloud ERP
High-level understanding of order to cash process
Education: Requires a minimum of 4 years of related experience
Compensation: The base salary range for this position is $72,900 - $102,500 and will be determined by the candidate's location, qualifications, experience, and education. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.
Nearest Major Market: Durham
Nearest Secondary Market: Raleigh
Job Segment: Accounts Receivable, ERP, Credit Analyst, Credit, Database, Finance, Technology
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