About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
Career development with an international company where you can grow the career you dream of. A company named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. Position: Credit and Collection Analyst Jr (Temporary-Madrid)
PURPOSE OF THE JOB: Managing the credit control function for assigned portfolio and oversee delivery of activities from 3rd party service provider (collection, credit, cash application and master data). Act as a 1st point of contact for all Accounts Receivable queries for assigned markets. Develop and maintain strong relationships with customers (Internal and External). Prepare and distribute key reporting to all stakeholders across multiple levels in the organization (incl. Aged debtor, bad debt, Payment analysis, Forecast…). Ensure correct allocation of payment, monitor unapplied and AR related journal entries throughout the month and take part in month end activities. Participate in Team's strategy setting, Continuous Improvement planning and ERP project. MAJOR RESPONSIBILITIES: Perform day to day credit and collections functions within the defined process standards working across captive and outsourced teams. Drive cash collections for the portfolio under management, review analyst's performance. Meet the agreed performance measures, KPIs, and goal setting processes. Prepare and review monthly performance reports. Ensure that the customer payments are adequately allocated. Assist management in performing, facilitating, and reviewing day to day credit and collections activity within the centre and the 3rd party provider. Have a high level of understanding of the commercial operation. Manage the administrative tasks required for the job. Assist management in developing and reviewing performance results for credit and accounts receivable processes in the region. Ensure integrity of internal controls, in partnership with the compliance team. Support internal and external audit queries. Provide oversight and support for responses to and remediation of audit findings, across internal and 3rd party outsource service providers, as required. EDUCATION & COMPETENCIES: Bachelor's degree in business administration or Professional credit management qualification highly preferred. Relevant work experience advantageous or equivalent combination of education and work experience. Fluent in Spanish and English B2 - C1. Knowledge and understanding of overall OTC processes. Experience with 3rd party outsource providers preferred. Microsoft Excel - Advanced. Additional SAP ERP /As400 experience is a plus. Strong analytics with advanced Excel and knowledge of Power Bi desirable. 2-3+ years experience in Accounts Receivable within large company. Problem-solving attitude. Attention to Detail - Focuses on the thoroughness and accuracy of work, including but not limited to ability to review information and follow appropriate guidelines. Service Orientation - Understands and anticipates the internal and external customer business needs and acts accordingly. Effective Communication - Expresses ideas effectively through multiple channels; clearly conveys an understanding of the needs of different audiences. Interpersonal Skills - Ability to build relationships with internal and external customers, and colleagues. Achievement/Motivation - Drives for success; shows persistence and perseverance to achieve concrete and tangible results; takes action and displays tenacity when faced with resistance. Composure - Performs well when faced with pressure due to adversity, opposition, conflict or emotional situations. Quantity/Quality of Work - Consistently produces accurate, thorough and complete work within defined timelines; volume of work completed meets expectations. Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
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