TASK RESPONSIBILITIES:
Controlling all issues for Cargolux Airlines in Spain; (Administration, Sales, Cargo and Flight Operations) Ensuring all Cargolux policy and procedures are followed Representing Cargolux with the local cargo association and our vendors Reporting market intelligence on competition, rates and interline Maintaining close contact with customers and resolving customer complaints Promoting Cargolux' presence in the local community Market development Contributing to team effort Coordinating with handling agents to ensure high quality customer service Securing CV's financial interest with forwarders, handling agents and Government entities Monitoring handling agents' performance and recommending changes if necessary Further promote CV products Pharma/AVI/Jumbo with our agents in Spain ESSENTIAL REQUIREMENTS FOR THE POSITION:
At least 10-15 years of experience in a sales position Minimum 10 years of experience within the air cargo industry with a major airline or forwarder Minimum 5 years of experience at a senior management level Have excellent know-how and experience in the air cargo industry Have highly developed skills in interacting with people of various cultural backgrounds, in integrating and building groups Ability to manage and lead a team in a multicultural environment Excellent interpersonal skills Strong written and oral communication skills Ability to deal with ambiguity and change within a fast paced environment Be able to deal with tight deadlines Be assertive and able to work independently Be fluent in English & Spanish (oral/written) Advanced knowledge of MS Office (Word, Excel, PowerPoint and Outlook) WORKING CONDITIONS:
A Certificate of good conduct will be required in case of positive selection Occasional travel required within the entire Cargolux network Position based in Barcelona, Spain
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