Country General Manager - M-330

Country General Manager - [M-330] Girona, CataloniaAs a General Manager, you'll be responsible for launching a new country and fully owning the P&L and growth trajectory of the business. You're excited to "zoom in" and "zoom out" on a daily basis to both execute and guide the strategy of the business. You won't start from scratch - you will be rolling out a playbook based on over a decade of experience by our co-founders who built the leading travel operator in Morocco from the ground up. We've since expanded into Italy, France, Spain, and East Africa, with a central team in charge of delivering support functions (marketing, BD, finance, HR) so that you can focus on building the sales and operations structure in your country.
ResponsibilitiesBuild the foundation and execute using a tried and tested playbook for market entry.Design your own travel brand.Develop a strategic understanding of the local travel market including competitor landscape.Identify and prioritize relationships with key suppliers, partners, and leading experience providers.Track and monitor against a playbook of key performance indicators to drive focus and execution.Own our strategic partnerships - grow personal relationships with leading channels, suppliers, partners, and experience providers.Execute a playbook of channel activation developed by the group.Identify unlocks to create step-change growth in our business.Chart the path for future growth within your country and build a plan for getting there.As the country grows, hire and lead a team of strong sales and operations specialists.Ensure that we're meeting the needs of our customers while consistently achieving excellent customer service.Be a trusted member of the leadership team.About YouYou are passionate about travel, whether with previous work experience or as a seasoned traveler. You must be in love with what we do. You are comfortable operating as a team of 1 and will get in the weeds to produce results in a highly ambiguous environment. You are scrappy and no job is too small.

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