As a General Manager, you'll be responsible for launching a new country and fully owning the P&L and growth trajectory of the business. You're excited to "zoom in" and "zoom out" on a daily basis to both execute and guide the strategy of the business.
You won't start from scratch - you will be rolling out a playbook based on over a decade of experience by our co-founders who built the leading travel operator in Morocco from the ground up. We've since expanded into Italy, France, Spain, and East Africa, with a central team in charge of delivering support functions (marketing, BD, finance, HR) so that you can focus on building the sales and operations structure in your country.
Build the foundation
Execute using a tried and tested playbook for market entry
Design your own travel brand
Develop a strategic understanding of the local travel market including competitor landscape
Identify and prioritize relationships with key suppliers, partners, and leading experience providers
Track and monitor against a playbook of key performance indicators to drive focus and execution
Own our strategic partnerships - grow personal relationships with leading channels., suppliers, partners, and experience providers
Execute a playbook of channel activation developed by the group
Identify unlocks to create step-change growth in our business. Spot our biggest gaps to doubling growth and attack them with rigorous focus
See around corners. Chart the path for future growth within your country and build a plan for getting there - what sub-categories we'll expand into and what we'll do next
Leadership
As the country grows, hire and lead a team of strong sales and operations specialists
Be a steward of our product. Ensure that we're meeting the needs of our customers while consistently achieving excellent customer service
Be a trusted member of the leadership team
Opportunity size
Travel and Tourism is roughly a $1 trillion dollar industry and travelers of all ages, resources, and experience are looking for more "authentic travel" — engaging and meaningful experiences as close to 'the real deal' as they can get.
Brian Chesky, founder of AirBnb, recently said "I think somebody could build a business the size of Airbnb just with experiences. We haven't figured it out, maybe we will. I think somebody could build a hundred billion company just with experiences."
Travel Collection's mission is to bring authentic experiences to the world, through a tried and tested playbook, established through the growing success of the Moroccan, Italian, and French businesses.
About You You are passionate about travel, whether with previous work experience or a seasoned traveler, you must be in love with what we do
You are comfortable operating as a team of 1 and will get in the weeds to produce results in a highly ambiguous environment. You are scrappy and no job is too small.
You have a track record of successfully managing and growing a business unit , organization, or product line
You are a world-class leader with experience hiring, managing, and developing a team
You are a strong strategic thinker and problem-solver, with the ability to make sound decisions under pressure
You have sound business acumen, including financial management, budgeting, and P&L responsibility
You have experience working in diverse cultural contexts with agility to adapt to different business environments
Requirements 4-10 years of work experience with a demonstrated ability to lead and deliver complex projects
MBA from top tier school
Native of the country you are applying (or lived in country for 10+ years)
Full business proficiency of English and native country language (a third language is a plus)
A demonstrated curiosity in and passion for travel
What We Offer
A one-of-a-kind entrepreneurial track with lower risk and higher upside due to our tried and tested playbook
A young, dynamic, fast-paced and fun environment
Ownership at the group level (via an employee share option scheme 'ESOP')
Ownership and development of your country PnL
Professional development opportunities across the group
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