Who We Are: Vista's Customer Experience and Marketing organization serves, inspires and delights customers - and helps others in our organization do the same. From the simplest interaction on our website to how people take in our advertising and communications, we are obsessed with delivering value. We know our customers' needs, and we strive to exceed their expectations. Touching every element of the business, we're here to grow and build the Vista brand, reach new audiences and offer the best possible experience for every customer. We're seeking a talented, enthusiastic and collaborative writer to join our Merchandising Experience (MX) team. You'll partner with product managers, designers, developers and other writers to create VistaPrint website product copy, with a focus on our small business owner audience.What You Will Do:Work closely with designers, strategists, analysts, marketers and other copywriters to create new or improved site experiences for our customers.Incorporate SEO keywords, creative direction and feedback into your work and co-create engaging, effective solutions.Build connections, present your work and get feedback as we align on best practices as part of a global, cross-functional organization.Make customer obsession and the pursuit of creative excellence the cornerstones of all you do. You'll help small business owners improve their day-to-day experiences and achieve their business goals - if that's something that lights you up, we'd love to hear from you.Your Qualifications:2+ years of copywriting experience. In-house agencies, external agencies or freelance - you have experience in a copywriting role, and you're looking to put those skills to work in a new and exciting way.Native level of English, both written and verbal.Experience or familiarity with e-commerce product writing and product descriptions. You are able to write descriptions quickly and effectively, always thinking about what information a customer will need and want.Thorough proofreading/copyediting and organization skills.Strong strategic and collaboration skills, with the mindset that each product is a chance to collectively learn, grow and add something to the team.A strong online portfolio of work. Please provide a URL to samples when applying. Applications without a link to English samples will not be considered.Nice to Have:Experience writing for North American audiences, with a grasp of spelling, terminology and user behavior. Otherwise, a willingness to learn.An understanding of - or interest in - user behavior and motivation at different stages in the customer journey.Why You'll Love Working Here:Being at Vista means that you don't see work as just a building, a desk or a manufacturing floor. You see it as a chance to take a step forward in your career journey - and your life. We strive to give you everything you need to learn, grow, and succeed. Through innovation, collaboration, and perpetual exposure to what's next, we're always pushing boundaries and broadening our horizons. We embrace the chance to operate outside of our comfort zone to discover what we're capable of. Some might call that a challenge; we just call it another great day at work. Vista has received numerous recognitions including a perfect score of 100 on the Human Rights Campaign Foundation's 2021 Corporate Equality Index (CEI) naming us a Best Places to Work for LGBTQ Equality.We also earned a place as one of the best remote-first workplaces in the U.S. and on the Boston Best Places to Work list from Built In. In addition, Vista's CEO, Robert Keane, was recently honored with Comparably's Best CEOs award, listing him among the top CEOs according to employees.Remote First-Culture:In 2020, Vista adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers everyone to be their best and most brilliant self. Vista also provides collaboration spaces for team members to work physically together when it's safe to do so or believe in-person working will deliver the best results. Currently we are enabled to hire remote team members in over 30 US States as well as many countries in Europe: including Spain, Germany, UK, Czech Republic, Ireland and Switzerland.About Us:As an e-commerce powerhouse, Vista is the design and marketing partner to millions of small businesses around the world. For over 20 years we've been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. VistaCreate, 99designs by Vista and VistaPrint, all under the parent brand Vista, represent a full-service design, digital and print solution, elevating small businesses' presence in physical and digital spaces and powering them to achieve.
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