OSAPIENS - Join us in building a sustainable future! At osapiens, we are committed to empowering businesses economically while promoting human rights and establishing ecologically sustainable and responsible corporate governance as a global standard. We support global enterprises in over 60 countries in integrating sustainability and positioning themselves for the future. To achieve this, we develop comprehensive SaaS solutions that create transparency and sustainable growth across the entire value chain, meet ESG requirements, and automate manual processes.
Your Mission: As an onboarding specialist, you are in direct contact with clients from various industries, from mid-sized companies to DAX-listed corporations. You will contribute to the continuous improvement of our onboarding process and work closely with our customer success team to build strong relationships with our clients. You will support in the implementation and use of our software solution for EUDR compliance. As European consumption accounts for more than 10% of global deforestation, your commitment leads to a real impact as our software helps to ensure deforestation-free supply chains and restore our forests!
Your Responsibilities: Conduct onboarding of new and existing clients on our solutions for EUDR (EU Deforestation Regulation) and provide clear guidance on tasks & responsibilities.Independently conduct enablement sessions and ensure questions are resolved.Collaborate with technical experts, as well as external consultancy partners.Assist in creating enablement materials and conducting webinars.Actively contribute to the continuous improvement of the onboarding process.Collaborate with the customer success team to strengthen relationships with existing users.Your Experience: Ideally, experience in ESG, particularly in the area of EUDR.Excellent communication skills and a solution-oriented mindset.Enthusiasm for active participation in a growing software scale-up.Language requirements: English C2 and at least one of the following languages on C1 level (German, French, Dutch or Spanish).Join us for this and more: A purpose-driven mission tackling complex sustainability challenges whilst working alongside global industry pioneers.Room for creativity through collaborative teamwork and an open communication culture.Flexibility and team bonding with our hybrid work options.Fuel for your growth journey, both personally and professionally.Sustainable mobility options, promoting eco-friendly commuting solutions.Fun team events and outings with our global teams.Inspiring HQ in Mannheim with 9 global offices.If you're based in or visiting Mannheim, you can also benefit from our sustainable subsidised lunch options.About us: Osapiens supports global companies from various industries in establishing sustainability within their organizations and positioning themselves for the future. To achieve this, we develop holistic Software-as-a-Service solutions that create transparency and sustainable growth along the entire value chain, fulfill legal ESG requirements, and automate manual processes. osapiens aims to not only strengthen companies economically but also promote human rights and ecologically sustainable and responsible corporate governance as the global standard. We leverage our cloud-based technology platform, the 'osapiens HUB', and innovative technologies such as artificial intelligence to help companies seamlessly implement and automate compliance with international and national ESG laws and guidelines, including CSRD, EUDR, and CSDDD, and to further ensure accountable sustainability reporting. The osapiens HUB is continuously being developed and expanded to accommodate new solutions for evolving ESG regulations, as well as solutions for improved transparency and efficiency. Osapiens was founded in Germany in 2018 and we currently serve over 1,300 customers worldwide. The company is headquartered in Mannheim and has offices in Berlin, Cologne, Munich, Madrid, Paris, Amsterdam and London. We employ over 350 people from 40 countries. In 2022, we were honoured to receive the German Founder Award in the 'Rising Star' category.
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