CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers.
We employ 11,000 people and operate in more than 55 countries.
Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you?
You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner.
You'll help change how goods get to market and contribute to global sustainability.
You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals.
And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Job DescriptionPosition Purpose: The Transaction to Invoice (T2I) Team is responsible for the end-to-end pro-active processes executed in the Business Excellence and Support team.
The goal of the processes is to make sure the customers are properly billed and to keep their pallet stock as accurate as possible.
The T2I team is in charge of the following processes:
Basket New Location processBasket Closed Location processKTF (keep the flow) processTT (translation Tables) Audit processGeolocation, CodificationDeclaration Rules, Stock Type change analysisD-Opening processINTERCO process and OOP ControlsControlsOther Major/Key AccountabilitiesEnsure that all processes are aligned with the processes and policies of the company.Work proactively giving valid solutions based on root cause analysis to different issues.Complete and coordinate assigned processes.Manage customer information; take necessary actions to correct errors related to customer transactions.Deal with in-depth and complex issues on customer accounts in a competent and professional manner.
Cooperate with various departments across the company to support all CHEP Europe Countries.Participate in the department's continuous improvement program.Take preventive action to ensure that customer satisfaction is maximized. QualificationsDegree Level would be desirable. ExperienceIdeally experience in a customer administration-oriented role. Skills and KnowledgeKnowledge of SAP, Siebel & BWMicrosoft Office (Advanced Level)Communication skillsTeamworkResults orientedProactive approach LanguagesEssential: Fluent EnglishDesirable: Spanish and other languages will be advantageous. Preferred EducationBachelors Preferred Level of Work Experience1 - 3 years We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential.
This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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