Coordinator, Logistics Execution with French (Temporary)CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.Job DescriptionAs a Coordinator, Logistics Execution you will be responsible for executing all logistics activities for French-speaking countries, assuring that CHEP provides a constant and efficient supply of equipment to its customers (Retailers and Manufacturers) at the right time, in the right manner and at the cheapest cost to serve to deliver high customer satisfaction.Major / key accountabilitiesDaily Management of order processingOn Time Performance to Customers and transport quality tracking and monitoringSupports Central in execution related incidentsLogistics Support for CHEP & External Managed Service CustomersDedicated fleets management. Route ManagementContact with local customers and third party provider (Service Centers, D locations, PT Call Centre) to deliver CHEP ordersOn time arrival day and hour for all type of deliveries and collections, relocations, managed exchange and managed recovery ordersVolume of customer Service Complaints and resolution delayShort term quick decisions to resolve day to day operational issues (e.g. urgent delivery to be arranged, transport failure to be resolved…)Experience ideally requiredLogistics execution expertiseSupply Chain background an advantageExperience in an office environment with frequent customer and provider contacts (emails, calls, chat).Experience in an environment with urgent requests and comfortable to manage those urgenciesSkills and knowledgeComputer basics (Office, Email, Excel useful)Good numeracyExcellent communication skills (email, phone)Able to relate to customers, transporters, team members and other CHEP departments appropriately and switch easily between them.SAP and Transport Management system desirableLanguagesFrench native / proficient level.English fluent level.Any other EU language would be highly evaluatedPreferred EducationBachelorsRemote TypeHybrid RemoteWe are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential.
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